Here we will try to answer the most common enquiries we receive. If you cannot find the answer to your question, then please feel free to get in touch using our ‘Contact Us’ page.

What ingredients do you use in your cleaning products?

We use many store cupboard ingredients but our secret is how we combine them to make tough cleaning products which do not compromise the environment or your health.

Our main ingredients are bicarbonate of soda, borax substitute, distilled vinegar, castile liquid soap as well as citric acid and essential oils. All are 100% natural and bio-degradable and as locally sourced as possible.

What are your green credentials?

At Innoscent Cleaning we are passionate about protecting Cornwall’s stunning natural environment for our benefit and the benefit of future generations which is why we choose to go ‘green’. We are committed to using recycled equipment wherever possible, such as our scrubbing cloths and our cleaning utensils which can also be recycled when they are beyond use. In addition to this, our stationery is printed on recycled paper, as are our business cards and advertising leaflets and flyers.

Unfortunately, until we manage to build our own carbon positive offices and have a fleet of electric vans we must satisfy ourselves with offsetting the emissions which we cannot avoid. We do this (just as you can) by working out our carbon emissions at and then by investing in projects around the world, which reduce carbon emissions through avoidance measures and clean / renewable energy.

Are you insured?

Yes, we most definitely are as we are serious about caring for and protecting your environment. We are also DBS checked and you are very welcome to view any associated documents for your peace of mind.